Privacy Policy

Wellness Origin (“we,” “us,” or “our”) operates the website at wellnessoriginindy.com (the “Site”) and provides wellness and spa services at our location in Carmel, Indiana. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site, book services, or interact with us. It applies to all users of the Site and our services. By using the Site or our services, you agree to the practices described in this policy. If you do not agree, please do not use the Site or our services.

Wellness Origin is the sole owner of the information collected on this Site.

1. Information We Collect

We collect information from you in several ways, including information you provide directly and information collected automatically through data collection technologies.

Information You Provide

• During Purchases or Orders: On our order and catalog request forms, we request contact information (such as name, email, phone number, and shipping address) and financial information (such as credit card number and expiration date). This is used for billing purposes and to fulfill your orders.
• If Order Issues Arise: We use your contact information (especially email or phone) to reach out if we encounter problems processing an order or booking.
• Other Interactions: Any other personally identifiable information you voluntarily provide (e.g., via contact forms, emails, inquiries, or when signing up for newsletters or promotions).

Automatic Data Collection Technologies

As you navigate the Site, we may automatically collect certain information using technologies like cookies, web beacons, server logs, and similar tools. This may include your IP address, browser type, device identifiers, pages viewed, time spent, and referring website. We use this to analyze trends, administer the Site, track user movements, and gather demographic information for aggregate use.

Cookies and Related Technologies

A cookie is a small piece of data stored on your hard drive that contains information about you. Cookies are required to maintain the shopping cart functionality, and the Site may not work correctly if cookies are disabled. We use information from cookies to set user preferences and personalize your experience. We may also use third-party cookies for analytics or advertising purposes (e.g., to measure ad performance or retarget visitors). Cookies and related data are not shared with third parties for their own marketing without your consent. You can manage or disable cookies through your browser settings, though doing so may limit certain Site features.

We do not collect information automatically beyond what is necessary for site functionality unless you provide it.

2. How We Use Your Information

We use the collected information for the purposes described here:

• To process and fulfill your orders, bookings, and services, including billing and shipping.
• To communicate with you about your orders, inquiries, or appointments.
• To maintain shopping cart sessions and personalize your experience (via cookies).
• For internal business purposes, such as improving our services, analyzing usage, and preventing fraud.
• For marketing activities, including sending promotional emails, newsletters, or text-based communications about our services, offers, or events (with your consent where required).

We may share information with third-party direct marketing partners only if you opt in, and we are not responsible for third-party policies or practices—please review their privacy policies. We will not sell, share, or rent your personal information to others in ways different from what is disclosed in this policy.

3. Sharing and Disclosure

We do not sell your personal information to third parties. We may share information only as necessary:

• With service providers who assist us in operating the Site, processing payments, or fulfilling orders (e.g., shipping carriers or payment processors), under strict confidentiality.
• With affiliate entities (if any in the future) for business purposes consistent with this policy.
• With third-party advertising partners for targeted ads based on your interactions (with your consent where required).
• In the event of a merger, acquisition, or sale of assets (successors section), where your information may be transferred to a successor entity, subject to this policy or notice of changes.
• As required by law, to protect our rights, or in response to legal processes (e.g., subpoenas, court orders, or enforcement actions).

4. Links to Other Sites

This Site contains links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy statements of any third-party sites that collect personally identifiable information. This Privacy Policy applies only to information collected by this Site.

5. Security

We take reasonable precautions to protect your information. When you submit sensitive information (such as credit card details) via the Site, it is protected both online and offline.

• Online: Sensitive information is encrypted using industry-standard SSL (Secure Sockets Layer) technology. On secure pages (e.g., order forms), your browser’s lock icon will appear locked.
• Offline: Access to all user information (not just sensitive data) is restricted in our offices. Only employees who need it for specific job functions (e.g., billing or customer service) have access to personally identifiable information.

Data storage and processing occur in the United States. While we implement reasonable safeguards to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your passwords and account information. If you suspect any unauthorized access, contact us immediately.

If you have questions about our security practices, email us at [email protected].

6. Notification of Changes

If we change this Privacy Policy, we will post the updated version on the Site so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If we decide to use personally identifiable information in a materially different way from that stated at the time it was collected, we will notify users by email. You will have a choice whether or not to allow us to use your information in that different manner. We will use information in accordance with the privacy policy in effect when the information was collected.

Your continued use of the Site following any posted changes constitutes acceptance of those changes.

7. Text Messaging and Opt-In Data

Any text messaging originator opt-in data and consent information will not be shared with any third parties. We may use your information for text-based communications with your consent.

8. Mobile Push Notifications and Alerts

If you opt in to receive mobile push notifications or alerts (e.g., via our app or Site features), we may send you updates about your appointments, promotions, or services. You can opt out at any time through your device settings or by contacting us.

9. Email Messages and Promotional Communications

We may send you email messages or promotional communications about our services, offers, or events. You may opt out of promotional emails at any time by following the unsubscribe instructions in any email we send you or by contacting us at [email protected].

10. Updating Your Personal Information

You may review, update, or correct your personal information by logging into your account (if applicable) or contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

11. Children’s Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected such information, we will promptly delete it.

12. HIPAA and Protected Health Information

We do not request, use, disclose, or access protected health information (PHI) as defined under HIPAA. Our services are wellness and cosmetic in nature and are not intended to handle PHI. This Privacy Policy does not constitute a HIPAA notice.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Wellness Origin
937 Keystone Way N
Carmel, IN 46032
Email: [email protected]

We encourage you to review this policy periodically.